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Offer a seamless loyalty experience by bundling rewards with payment.
Create your own personalized omnichannel loyalty program through our self-service platform. It can be seamlessly integrated into your existing payment processes, giving you access to transaction and customer loyalty data in real time. The entire solution can be managed through an intuitive and flexible self-service platform, enabling you to configure every aspect of the customer engagement program just the way you like it!
U.S. chain Starbucks’ “My Starbucks Reward” is often cited as a best-practice example of a successful loyalty program. Like other programs, customers collect points (in the form of “Stars”) which are credited to their account for every purchase made. Unique to this program, however, is that collecting “Stars” to a mobile wallet is directly linked to payment via the company’s app. No separate card or additional authentication is necessary. Thus the app, which has around 16 million active users in the USA alone, seamlessly integrates the payment process into the loyalty program. For users, this integration means that collecting points is automatic and couldn’t be easier. The lost customer card is now a thing of the past.
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